Prolifiq® Prolifiq®

Privacy Policy

At Prolifiq Software, we respect our customers' rights to privacy.

INFORMATION SUBMITTED TO PROLIFIQ SOFTWARE

Prolifiq Software Inc. collects a variety of information from our website visitors. Some of that information is personally identifiable and some is not.

CONTACT INFORMATION

If you sign up for our demo or newsletter or send us an email, you will be supplying us with information (such as your name, email address, physical address, or phone number) that will enable us to identify and contact you. We may use this information for the completion and support of a specific request or to contact you in the way you've asked us to. You can review the information we have about you by contacting privacy@prolifiq.com, and you may cancel any further contact by sending an email to privacy@prolifiq.com. We will not sell, rent or give this information to outside third parties; it will only be used in connection with Prolifiq business.

UNIQUE IDENTIFIERS

If you use any password-protected site run by Prolifiq, we will use your login to identify you and, frequently, to provide personalized information to you. (If you ask us to set a cookie to enable you to bypass a login screen, please understand that we will still be able to identify you.)

AGGREGATE INFORMATION

We collect general, anonymous information about the visitors to all of our websites. This information may include the pages you visit, the computer platform and browser type you are using, how long you visited pages, whether you've been to our site before, what site linked you to our site, and the order of pages you visited. This information is collected and reviewed in the aggregate and is not personally identifiable. The information is used to help us administer our sites and to understand how visitors interact with our sites so that we can continue to improve them.

COOKIES

We may use cookies (small text files stored on your hard drive) to help us determine whether you've been to our site before and what pages you've visited. With the exception of cookies to remember you on login pages, this information is not personally identifiable and is used to analyze trends, to administer our sites and to help us improve them.

EXTERNAL LINKS

If you follow any external links from our sites to sites run by others, please understand that our privacy policy does not extend to those sites. You should be sure to read the privacy policy on those sites if you are concerned about the information they may collect about you.

CHILDREN UNDER 13

As a business-to-business communication platform company, Prolifiq does not knowingly contact or collect personal information from children under 13. Our site is not targeted toward children under 13, nor is it designed to solicit information from children under 13. If you believe we have mistakenly or unintentionally collected such information through our website, please notify us at privacy@prolifiq.com so that we may immediately delete the information from our servers.

THE FINE PRINT

This policy may change from time to time, and any such changes will be effective whenever they are posted to our websites. This is not a contract; nonetheless, we intend to respect the privacy of our website visitors. We believe it’s a critical aspect of life online.

EU-U.S. PRIVACY SHIELD

Prolifiq Software complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. Prolifiq Software has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.

You may direct any inquiries or complaints related to our Privacy Shield compliance to privacy@prolifiq.com. If you have an unresolved privacy or data-use concern that we have not addressed satisfactorily, you may contact our U.S.-based third-party dispute-resolution provider (free of charge) at http://www.bbb.org/EU-privacy-shield/for-eu-consumers/.

Under certain conditions, more fully described on the Privacy Shield website, you may be entitled to invoke binding arbitration when other dispute-resolution procedures have been exhausted.

SWISS SAFE HARBOR FRAMEWORK

Prolifiq Software complies with the U.S.-Swiss Safe Harbor as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal information from European Union member countries and Switzerland. Prolifiq Software has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Prolifiq Software's certification, please click here.

PROLIFIQ SOFTWARE SUBSCRIPTION CUSTOMERS

For further details on data collection, processing, and usage practices, please refer to our EU-U.S. Privacy Shield Certification Notice or contact your account manager at +1 (503) 684-1415.