In a recent post on Harvard Business Review’s blog, Susy Jackson posed the question: “Is the business card dead?” This is certainly a reasonable question in the age of LinkedIn, Facebook, Twitter and instant messaging. In her post, Jackson observes generational differences in the ritual exchange of contact information. Younger professionals now offer various communications “handles” such as IM addresses, [...]
In my last post, “Mobility is a mindset – Part I”, I focused on the transactional nature of mobility, and the use of mobility from inside your company. Today, I will focus on how to enhance the use of mobility outside your company, namely from your customer’s perspective. From this vantage point, the nature of [...]
I recently engaged in a Facebook discussion while answering a friend’s question: “Who has adopted the iPad as their sole mobile computing platform?” First, let me predict that – based on current devices, networks, and applications – any attempt to replicate a desktop experience with a mobile platform (laptops withstanding) will ultimately fail. I have not met anyone who [...]
A recent article asked the question: “Will we all be friends on Facebook in the future?” My short answer is: God, I hope not. I have read Accidental Billionaires, I have seen The Social Network, and I applaud Mark Zuckerberg for what he’s accomplished with Facebook – so far, and I expect them to do a lot more. Truth be [...]
Former Chrysler Chairman Lee Iacocca is famous for many things, one of which is his leadership axiom: “…lead, follow, or get out of the way.” This applies to Social Media and Enterprise 2.0 tools and how they are, or are not, being accepted by senior leadership in organizations. During a recent dinner, a Bay-area investor [...]


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